How Important are Business Website Testimonials?
Business website testimonials are windows into your work ethic and abilities. When potential customers or clients can see the responses of others who have worked with you, their choice to trust you becomes easier. If you are a new company, testimonials help to establish credibility and customers feel less skeptical when they see the good feedback about your company.
What are testimonials, do I need them, and what makes a good testimonial?
A testimonial is basically feedback from an existing customer. Testimonials can be solicited or unsolicited, and should include the benefits and highlights of your products or services. Try and include the customers contact information, as it makes the testimonial more believable. A good testimonial will be specific about the details of your work ethic, how fast the delivery was, and if communication was clear and concise. As previously mentioned, you’ll want testimonials on your website in order to establish credibility and prove that you deliver what you promise. Because some testimonials can be lengthy and some customers would prefer not to read them, try and have a link to your testimonials. That way, customers will have a choice and an entire page can be dedicated to the testimonials that you receive.
Patricia Montes is the co-founder of WorldWide Optimize LLC., a Berkley, Michigan based SEO firm. Patricia is an industry leader in Business Web Design, Search Engine Marketing and Search Engine Optimization.
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